Frequently Asked Questions 

1. How do I use the product safely?
Each product comes with a detailed user manual. For best results, follow the instructions carefully and start on the lowest setting if applicable.

2. Is it suitable for all skin/hair types?
Yes! Most of our products are designed to work on all skin and hair types. If you have sensitive skin, test on a small area first.

3. Are the products rechargeable?
Yes, devices like the Electric Blackhead are rechargeable. Please fully charge before first use.

4. How do I clean the product?
Remove detachable parts and rinse with warm water. Avoid submerging electronic components. Wipe with a soft, dry cloth.

5. How long will delivery take?
Shipping times depend on your location. Typically, orders delivered within 1-5 business days.

6. What if my product is defective or damaged?
Contact our customer support immediately with your order number. We will replace or refund defective items at no extra cost.

7. Can I return my order?
Yes! Items can be returned within 30 days of delivery, as long as they are unused, in original packaging, and proof of purchase is provided.